Frequently Asked Questions

Everything you need to know about your minimal beauty routine.

What is the status of my order?

Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery progress by logging into your account on our website.

What is your return policy?

We offer a 30-day return window for all products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.

Are MERIT products clean and vegan?

Yes, all of our products are formulated to meet 'Clean at Sephora' standards and are 100% vegan and cruelty-free.

How do I choose the right shade for my skin tone?

We recommend using our 'Shade Finder' tool on the product page. If you still need help, feel free to email a photo of yourself in natural lighting to our beauty experts.

Do you ship internationally?

Currently, we ship to the United States, Canada, and the United Kingdom. We are working hard to expand our shipping zones to more countries soon.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment payments via Afterpay.